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Talent Supplier Community Engagement Manager

Remote, California

We are passionate about building the future of talent acquisition. We are doing things others think are impossible. We seek to wow our clients and build solutions that add great value. 
Our client is an online talent acquisition marketplace which enables businesses to hire amazing professional and technical talent. Not just any type of talent, but talent that is critical to helping these organizations aim and reach higher as they build for the future. Powered by an unparalleled technology stack with cutting edge features, They were the pioneering a new ecosystem for talent acquisition which combines a high-tech platform with high touch curation. The hybrid approach produces unrivaled results allowing organizations to build a talented workforce quickly and efficiently. This position will be full time REMOTE. 
Roles & Responsibilities
⦁Lead overall Talent Supplier Engagement for our marketplace 
⦁Be the “face” of our client to our Talent Supplier community
⦁Manage all aspects of Talent Supplier Engagement from activation, retention and referrals 
⦁New Talent Supplier Engagement- Welcome messaging, host webinar trainings, building talent supplier relationships
⦁Educate potential Talent Suppliers on the value operating model
⦁Support Talent Suppliers as they generate income in the marketplace
⦁Partner with Marketing for geographic and domain expansion
⦁Partner with Talent Advisors to capitalize on revenue opportunities
⦁Maintain industry leading Net Promoter scores
⦁Conduct scorecard and performance enhancements with talent suppliers and mentor them on areas for improvement
⦁Work in tandem with product development team to evolve platform, drive feature enhancements, provide feedback, test new capabilities and become an internal product champion
⦁Develop and deliver top-notch training and development program that enables staffing professionals to be the best in the industry
Preferred Qualifications
⦁Ability to assess organizational and operational weaknesses and make necessary improvements in a quick and decisive manner 
⦁Ability to coach, train, mentor, motivate, communicate effectively staffing professionals
⦁Vision to help Talent Suppliers reach their highest potential 
 ⦁Ability to win the hearts and minds of Talent Suppliers and Peers

Minimum Qualifications
⦁3+ years of recruiting and/or staffing experience 
⦁Excellent Customer Service skills
⦁Strong analytical skills and the ability to clearly present recommendations and results 
⦁Excellent communication skills - written, verbal, and interpersonal 
⦁Self-starter, high initiative, resourceful 
⦁Efficient in MS Office and Google Suite

Required Skills
Staffing/Staffing Coordinator
Customer relationship Customer support management

Work Authorization
  •  US Citizen
  •  Green Card
Certifications & Clearance Requirements
Not Required

  •  Vacation Pay
  •  Dental
  •  Eye Care
  •  Medical
  •  Remote Work

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