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Patient Navigator & Patient Greeter

Sulphur Springs, Emory, Flint, Texarkana, Canton, Tyler, Irving,, TX
RSMC on behalf of our client

We are currently in need of  Patient Navigator  & Patient Greeter:
Pay rate:  $12.81/hr

Locations: Sulphur Springs, Emory, Flint, Texarkana, Canton, Tyler, Irving, Kilgore Texas


  • Entrance screener will screen all visitors and vendors entering the facility and will refer to the COVID-19 guidelines and direction of Infection Prevention, Risk and Incident Command Center to screen for symptoms of COVID-19. 
  • This position is involved in conducting temperature reading and pandemic questionnaire for acceptance into clinical environment. Position will be based at designated entrances to the Facilities.
  • Monday-Friday 8 hour days
  • For Patient Greeter:  Irving TX  working hour: 6:30 AM-7:00 PM ​

Roles & Responsibilities

  • Use a touch less thermometer to obtain a temperature reading of all individuals entering the facility. Proficient in operating thermometer and trouble shooting error codes and other thermometer problems.
  • Follow the CDC COVID-19 guidelines to determine if an individual is clear to enter the facility. Explains to individuals visiting the facility the need for screening; prevents visitors from entry into the facility if screening criteria is not met.
  • Comfort level with managing resistance to visitor guidelines, if required.
  • Ensure individuals maintain appropriate social distancing of 6 feet as recommended by the CDC during temperature screening process.
  • Screening employees are provided Personal Protective Equipment such as medical masks. Must use PPE correctly.
  • Carries out interventions safely and in compliance with screening guidelines to facilitate achievement of expected outcomes such as safe hospital entry.
  • Carries out delegated patient care activities appropriate for a screener and communicates with other members of the healthcare team.
  • Assists with patient/visitor way finding within the facility.
  • Delivery of materials to specific departments.
  • Contacts units/departments to obtain visitor clearance when needed.
  • Actively participates and demonstrates effective Customer/Guest Relations.
  • HIPAA: Maintains confidentiality of all personnel and patient matters.
  • Complies with the hospital’s Corporate Compliance Program including, but not limited to the Ethical Code of Conduct, laws and regulations, and hospital policies and procedures.

Minimum Qualifications

  • High School graduate or GED
  • Excellent attention to detail
  • Strong communication skills
  • Requires knowledge of hospital layout and locations
  • Must be willing to walk most of the workday.
Experience: One year hospital experience preferred
Licenses, Registrations, or Certifications: None

Required Skills

Work Authorization

  • US Citizen
  • Green Card

Certifications & Clearance Requirements

Not Required


  • Dental
  • Eye Care
  • Medical

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